Consumer protection

Simply put

Among the most important points for a business: displaying the price clearly and making sure the price at the checkout matches the advertised price, honest offers and discounts, issuing an invoice to the consumer, and complying with the exchange, return, and warranty policy.

The Ministry of Commerce oversees this and receives consumer complaints. For the accountant: returns and later discounts are handled with proper credit notes so that sales and VAT remain correct.

Example

A store announced a 30% discount on clothing, but it had raised the original price a few days before the offer. This is deception in offers that may expose the store to a violation, and preventing it starts with documenting prices before and after the offer.

Don't confuse it with